How to Cancel Shopify Subscription – An Easy Guide
Introduction
Running an online business is exciting, but circumstances may change. You might want to switch platforms, take a break, or permanently shut down your store. If that’s the case, you’ll need to cancel your Shopify subscription to avoid extra charges. Shopify makes this process straightforward, but there are a few things to prepare before closing your store. In this guide, we’ll explain step by step how to cancel your Shopify subscription and share important tips to ensure a smooth exit.
If you’re considering a rebrand rather than closing, check our Shopify branding agency services to polish your identity and align your store’s look with your new name.
Things to Know Before Canceling
Before canceling your Shopify subscription, keep these key points in mind:
- Back Up Your Data: Download important files such as customer details, product lists, and sales reports so you can access them later if needed.
- Remove Paid Apps: Some third-party apps can continue billing you after store closure. Uninstall them first.
- Handle Domain Settings: If your custom domain was bought through Shopify, transfer it to another registrar or hosting provider to keep using it.
- Clear Any Charges: Make sure all pending invoices are paid, as Shopify won’t allow cancellation with outstanding bills.
Easy Method to Cancel Shopify Subscription
Canceling your Shopify subscription is a quick and straightforward process. From your Settings > Plan section, you can deactivate your store in just a few clicks after clearing any pending bills and choosing a reason for closing. Follow these steps to cancel a Shopify Subscription.
Step 1: Navigate to Shopify Admin > Settings.
Step 2: Scroll down to the Plan Section.
Step 3: Cancel any active paid app subscriptions from here.
Step 4: Click on the Cancel plan button to deactivate the Shopify Subscription.
Step 5: Choose a reason why you're canceling your Shopify Subscription.
Step 6: Enter your password and confirm.
Step 7: After canceling, you should receive an email confirming that your store is deactivated.
If you ever plan to restart, you can also explore Shopify migration experts to safely move your store data to a new setup.
Conclusion
Canceling your Shopify subscription is simple once you know the steps. Just remember to back up your data, remove third-party apps, and transfer your domain if you plan to use it elsewhere. Whether you’re pausing temporarily or closing your business for good, following these steps will ensure you don’t lose important information or face unnecessary charges.
If you’re unsure about closing permanently, consider Shopify’s Pause Plan as an alternative to keep your store inactive but ready to reopen later.
If you’re reinventing your business instead of closing, our Shopify SEO agency can help you capture organic traffic and boost visibility without relying on ads.
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