How to Remove Cloudflare Proxy from Shopify (Complete Fix for SSL & DNS Issues)
What Is Cloudflare Proxy?
If your Shopify store is acting up with SSL errors, DNS conflicts, or slow loading, there’s a good chance Cloudflare’s proxy is causing the issue. Many store owners use Cloudflare for speed and security, but when you connect Shopify, the proxy layer can interfere with how Shopify manages SSL certificates and DNS routing. Don’t worry, fixing it is simple.
In this guide, you’ll learn exactly how to remove Cloudflare proxy from the Shopify orange-cloud proxy, when it’s safe to do so, and how to verify your DNS settings so your Shopify domain connects smoothly again.
When Should You Remove the Cloudflare Proxy?
If your Shopify store is using the Cloudflare proxy and you are facing issues like SSL conflicts, connection problems, or DNS not properly configured, Cache and performance issues, then it is better to disable or remove the Cloudflare proxy from your Shopify store.
To better mprove your SEO setup, you may need to read how to add schema markup to Shopify.
Step-by-Step: How to Remove Cloudflare Proxy from Shopify
Follow these steps to disable or remove the Cloudflare proxy from your Shopify store.
Step 1: Visit Cloudflare.com and log in to your account.
Step 2: Navigate to the Domain registration > Manage domains.
Step 3: Select the domain that is connected with your Shopify store.
Step 4: Open the DNS settings, DNS > Records.
Step 5: Identify the DNS records, such as A and CNAME records, that were used to link your custom domain to your Shopify.
Step 6: Locate these exact entries in your Cloudflare DNS table.
|
Record Type |
Name/Host |
Points to / Value |
|
A |
@ |
23.227.38.65 |
|
CNAME |
www |
shops.myshopify.com |
Step 7: In the proxy status column, click the Orange cloud icon next to A and CNAME.
Step 8: Click on the Orange icon, and it will turn into a grey icon. It means the proxy is turned off.
Step 9: After disabling the proxy, visit DNSCheckers.org
Step 10: Enter your domain name and check that the A record points to 23.227.38.65 and the CNAME to shops.myshopify.com.
Note: It may take a few hours to fully populate the DNS changes.
Step 11: Navigate to Shopify Admin > Settings.
Step 12: Scroll down to the Domains tab.
Step 13: Click on the Connect Existing Domain.
Step 14: Enter your domain here and click on the Next button.
Note: If everything is correct, Shopify will confirm the connection and display Connected.
Learn how to change Shopify store URL if you’ve recently updated your brand name.
Conclusion
Removing the Cloudflare proxy from Shopify is a simple yet crucial fix if you’re experiencing SSL or DNS connection issues. By disabling the orange cloud and letting Shopify manage the DNS directly, you ensure your store runs smoothly, loads securely, and connects without interruptions. You ave learn How to Remove Cloudflare Proxy from Shopify.
If your domain setup still doesn’t verify after propagation, you may need a deeper look at your DNS configuration or SSL chain. Our Shopify Technical SEO Experts can help analyze your setup and ensure your store stays fast, secure, and fully optimized for both users and search engines.
Frequently Asked Questions
Live Chat